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Returns & Exchanges

At Dalidash, we strive for the highest quality in every bite; however, due to the perishable nature of our food products, we can only accept returns on items that arrive damaged or incorrect. Please contact us within 48 hours of delivery to initiate a resolution.

Return Process

  • 1.
    Document the Issue

    Take clear photos of the damaged product and the original shipping packaging to help us process your claim quickly.

  • 2.
    Contact Support

    Email our customer care team at [email protected] with your order number and the photos attached.

  • 3.
    Verification Review

    Our quality assurance team will review your request within 24 hours to verify the eligibility for a refund or replacement.

  • 4.
    Receive Resolution

    Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement at no extra cost.